Terms & Conditions of Business - West London Print Ltd
General Terms & Conditions of Business
1. Price Variation
Estimates are based on the company’s current costs of production and, unless otherwise agreed, are subject to amendment on
or at any time after acceptance to meet any rise or fall in such costs.
The Company reserves the right to charge the amount of any value added tax payable whether or not included on the estimate
3. Preliminary work
All work carried out, whether experimentally or otherwise, at customer's request shall be charged.
A charge may be made to cover any additional work involved where copy supplied is not clear and legible.
5. Electronic files
(a) It is the customer's responsibility to maintain a copy of any original electronic file.
(b) The company shall not be responsible for checking the accuracy of supplied input from an electronic file unless otherwise
(c) Without prejudice to clause 15, if an electronic file is not suitable for outputting on equipment normally adequate for such
purposes without adjustment or other corrective action the company may make a charge for any resulting additional cost
Proofs of all work may be submitted for customer's approval and the company shall incur no liability for any errors not corrected
by the customer in proofs so submitted. Customer's alterations and additional proofs necessitated thereby shall be charged
extra. When style, type or layout is left to the company’s judgement, changes therefore made by the customer shall be charged
7. Colour Proofs
Due to differences in equipment, paper, inks and other conditions between colour proofing and production runs, a reasonable
variation in colour between colour proofs and the completed job will be deemed acceptable unless otherwise agreed.
9. Delivery and Payment
(a) Delivery of work shall be accepted when tendered and thereupon, or if earlier on notification that the work has been
completed, payment shall become due.
(b) Unless otherwise specified the price is for delivery of the work to the customer's address as set out in the estimate. A charge
may be made to cover any extra costs involved for delivery to a different address.
(c) Should expedited delivery be agreed an extra may be charged to cover any overtime or any other additional costs involved?
(d) Should work be suspended at the request of or delayed through any default of the customer for a period of 30 calendar days
the company shall then be entitled to payment for work already carried out, materials specially ordered and other additional
costs including storage.
10. Ownership and Risk
(a) The risk in all goods delivered in connection with the work shall pass to the customer on delivery.
(b) Goods supplied by the company remain the company’s property until the customer has paid for them and discharged all
other debts owing to the company.
(c) If the customer becomes insolvent (as set out in clause 16) and the goods have not been paid for in full the company may
take the goods back and, if necessary, enter the customer's premises to do so, or to inspect the goods.
(d) If the customer shall sell the goods before they have been paid for in full he shall hold the proceeds of sale on trust for the
company in a separate account until any sum owing to the company has been discharged from such proceeds.
Advice of damage, delay or loss of goods in transit or of non-delivery must be given in writing to the company and the carrier
within three clear days of delivery (or, in the case of non-delivery, within 28 days of notification of despatch of the goods) and
any claim in respect thereof must be made in writing to the company and the carrier within seven clear days of delivery (or, in
the case of non-delivery, within 42 days of notification of despatch). All other claims must be made in writing to the company
within 28 days of delivery. The company shall not be liable in respect of any claim unless the aforementioned requirements have
been complied with except in any particular case where the customer proves that (i) it was not possible to comply with the
requirements and (ii) advice (where required) was given and the claim made as soon as reasonably possible.
(a) The company shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any
loss to the customer arising from delay in transit, whether as a result of the company negligence or otherwise.
(b) Insofar as is permitted by law where work is defective for any reason, including negligence, the company’s liability (if any)
shall be limited to rectifying such defect. Where the company performs its obligations to rectify defective work under this
condition the customer shall not be entitled to any further claim in respect of the work done nor shall the customer be entitled
to treat delivery thereof as a ground for repudiating the contract, failing to pay for the work or cancelling further deliveries.
(c) Nothing in these conditions shall exclude the printer's liability for death or personal injury as a result of its negligence.
13. Standing material
(a) Metal, film and other materials owned by the company and used by them in the production of type, plates, film-setting,
negatives, positives and the like shall remain there exclusive property. Such items when supplied by the customer shall remain
the customer's property.
(b) Type may be distributed and lithographic or photogravure film and plates, tapes, disks or other work effaced immediately
after the order is executed unless written arrangements are made to the contrary. In the latter event, rent may be charged.
(c) The printer shall not be required to download any digital data from his equipment or supply the same to the customer on
disk, tape or by any communication link unless written arrangements are made to the contrary.
14. Customer's property
(a) Customer's property and all property supplied to the printer by or on behalf of the customer shall while it is in the possession
of the company or in transit to or from the customer are deemed to be at customer's risk unless otherwise agreed and the
customer should insure accordingly.
(b) The company shall be entitled to make a reasonable charge for the storage of any customer's property left with the company
before receipt of the order or after notification to the customer of completion of the work.
15. Materials supplied by the customer
(a) The company may reject any film, disks, paper, plates or other materials supplied or specified by the customer which appear
to him to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged
except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the
company in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer.
(b) Where materials are so supplied or specified, the company will take every care to secure the best results, but responsibility
will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified.
(c) Quantities of materials supplied shall be adequate to cover normal spoilage.
Without prejudice to other remedies, if the customer becomes insolvent (namely, being a company is deemed to be unable to
pay its debts or has a winding up petition issued against it or has a receiver, administrator or administrative receiver appointed
to it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him) this company shall have
the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already
carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to
him. Any unpaid invoices shall become immediately due for payment.
17. General Lien
Without prejudice to other remedies, in respect of all unpaid debts due from the customer the company shall have a general
lien on all goods and property in his possession (whether worked on or not) and shall be entitled on the expiration of 14 days'
notice to dispose of such goods or property as agent for the customer in such manner and at such price as he thinks fit and to
apply the proceeds towards such debts, and shall when accounting to the customer for any balance remaining be discharged
from all liability in respect of such goods or property.
18. Illegal matter
(a) The company shall not be required to print any matter which in his opinion is or may be of an illegal or libellous nature or an
infringement of the proprietary or other rights of any third party.
(b) The company shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libellous
matter or any infringement of copyright, patent, design or of any other proprietary or personal rights contained in any material
printed for the customer. The indemnity shall include (without limitation) any amounts paid on a lawyer's advice in settlement of
any claim that any matter is libellous or such an infringement.
19. Periodical publications
A contract for the printing of a periodical publication may not be terminated by either party unless 13 weeks notice in writing is
given in the case of periodicals produced monthly or more frequently or 26 weeks notice in writing is given in the case of other
periodicals. Notice may be given at any time but wherever possible should be given after completion of work on any one issue.
Nevertheless the company may terminate any such contract forthwith should any sum due there under remain unpaid.
20. Force Majeure
The company shall be under no liability if he shall be unable to carry out any provision of the contract for any reason beyond his
reasonable control including (without limiting the foregoing): Act of God; legislation; war; fire; flood; drought; inadequacy or
unsuitability of any instructions, electronic file or other data or materials supplied by the customer; failure of power supply; lockout, strike or other action taken by employees in contemplation or furtherance of a dispute; or owing to any inability to procure
materials required for the performance of the contract. During the continuance of such a contingency the customer may by
written notice to the printer elect to terminate the contract and pay for work done and materials used, but subject thereto shall
otherwise accept delivery when available.
These conditions and all other express and implied terms of the contract shall be governed and construed in accordance with
the laws of England. 11/2003
22.Overs and Unders Supply
All orders are subject to a tolerance of plus or minus 10% and can be charged accordingly.
23.Use of Customer Logo for Promotional Purposes
Products manufactured or supplied the company may be used for advertising, displaying or other sales promotional activities,
including samples of work. Any customers not wishing their logo to be used should notify the company in writing.
All new customers are added to our e-shot mailing list, you will receive news and special offers from time to time. We never
share your details with any other companies.
Once a contract subsists between the Buyer and the Company the same cannot be cancelled by the Buyer except with the
Company's consent and on terms that will indemnify the Company against all loss including, without exception, loss of profits a
cancellation fee may be considered at the Companies discretion.
Standard Rate: £60.00 per hour plus costs plus VAT where applicable
Day Rate: £350.00 plus costs plus VAT where applicable. (Based on 8.0 hours)
Every effort will be made to deliver a project at the prices stated in the estimate. However, if any variations or additions are
required, the Client will be advised of additional costs and no additional work will be carried out without the Client’s approval.
Meetings: Initial meetings are free of charge (up to two hours). Further project meetings will be charged at £50.00 per hour plus
Minimum Charge: All projects/requests are subject to a minimum charge of £25.00 plus VAT.
Photography, Illustration and Copy writing:
Estimates have no allowance, unless stated, for photography, illustration or copywriting which will be estimated for separately as
It is assumed that all text and images supplied by the Client will be in electronic format (if unsure please check) and be of a
suitable quality for the intended use.All page content, images and information should be supplied prior to commencement of
the project to avoid delays.
It assumed that the Client has copyright ownership and has a right to reproduce all supplied images and artworks in any format.
The Client assumes absolute liability for any resulting violation of copyright in any action brought by a third party, and agrees to
indemnify West London Print limited against any resulting loss or damage.
Changes to terms and conditions
We reserve the right to make changes to these terms and conditions from time to time.
Please visit www.westlondonprint.co.uk for Full Terms & Conditions